Responsible trading at One Stop

Responsible Trading

One Stop operates a Challenge 25 policy for all Age Restricted products – including Alcohol and Tobacco. This message is reinforced throughout the store using Point-of-Sale, making it clear that customers that look under 25 must expect to be challenged to prove their age when purchasing Age Restricted items, and the consequences that could follow for those caught breaking the law.


look think under 25 ask

Citizen Card

Citizen card - proof of age pass

Citizen Cards are available to anyone of any age for the purpose of proving age or identity. Accredited by the Proof of Age Standards Scheme (PASS) which is supported by the Government, Police and Trading Standards.

Click here to download Application Form Instructions
How To Apply For A Citizen Card
  1. Download PDF Application Form and print - click here to download (right click, save as)
  2. Make sure you enclose 2 photos (one of which must be countersigned by your verifier)
  3. Insert into an envelope together with a postal order (if applicable)
  4. Seal the envelope securely and post to:

    CitizenCard
    36 Bromells Road
    London SW4 0BG

Battery Collection

We have implemented a battery collection facility in all stores, so our customers can easily return their old batteries for recycling

Battery collection & recycling instore

Electrical Safety

One Stop provides information on where to dispose of waste electrical equipment safely. This is displayed as a permanent Point-of-Sale throughout a store.

Our values at One Stop
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