One Stop Customer Survey Terms and Conditions

February 2026

The prize promotion is open to residents of Great Britain (England, Scotland and Wales) aged 18 years or over except employees (and their immediate families including any live-in partner or household member) of One Stop Convenience Stores as well as their representatives or agents or anyone professionally connected with the promotion.

2. To enter, complete and submit the entry form at https://www.onestop.co.uk//haveyoursay/. No other types of entry will be accepted.

3. The final closing date for all entries is 23:59 on the last day of each month.

4. Only one prize from the prize draw allowed per household.

5. No purchase necessary.

6. From the 01/03/2026 to the 27/02/2027 there will be 36 winners and the prizes will vary

7. From the 01/03/2026 There will be regular winners, who will be selected at random in the first week of each month. The monthly prize is two £100 in One Stop vouchers (One per person for two winners) redeemable in stores only.

8. Winners will be selected at random from all valid entries received and notified up to 28 days after the end of the month. The winner must claim their prize within 7 days of the notification. If the Promoter is unable to contact a winner within 7 days as no response is received an alternative winner will be drawn at random, and the Promoter shall have no liability to the original winner. The Promoter’s decision is final, and no correspondence will be entered into.

9. The voucher will then be sent to store for the winner to collect directly.

10. There are 12 additional prize draws per 12-month period. One drawn from prize-draw from each calendar month (March 2026 though to February 2027). Winner will be able to choose from the following prizes (depending on availability), which must be accepted as offered and are non-transferable. There are no cash alternatives. Sale of the prize for profit is prohibited and may constitute fraud.

· Theme Park family day out

· Family day at the seaside

· Nintendo switch package

· 1 year cinema membership for 2

· Afternoon tea at location of your choice

· Outdoor dining set

· Summer garden essentials set

· Top gaming console

· Year of wild adventures with a zoo membership for two adults and two children

· Home ice cream maker

· Family games bundle

· New kitchen kit

· Family garden games bundle

· Staycation voucher

11. Any personal data submitted by the winner to the Prize Provider will be treated in accordance with Prize Provider’s privacy policy, which is accessible here: https://element-london.com/element-london-privacy-policy-travel-english. Prizes are protected by the prize provider: Element London ATOL 10207/ABTA Y2441 (www.element-london.com). Additional Terms and Conditions apply.

12. The Promoter accepts no responsibility for data corruption, incomplete or illegible entries, or entries which fail to be properly submitted.

13. The Promoter reserves the right to cancel or amend the terms of this prize promotion at any time without prior notice. Any changes will be posted within the rules on the One Stop website. All images used in conjunction with the promotion of the prize are for illustrative purposes only and exact products are subject to change according to availability.

14. Winners’ names will be available www.onestop.co.uk website after the winner is contacted.

15. Winners agree to their names and photographs being used for promotional purposes. Copyright in all material submitted as entries rests with the promoter.

16. The prize draw promoter is One Stop Stores Ltd, Apex Road, Brownhills, Walsall, WS8 7HU, Company Reg: 02462858, hereby referred to as the “Promoter”.

17. The prize draw administrator is KPMG LLP. 15 Canada Square, London, E14 5GL

Any information you provide in a survey will be used:

· By the Promoter and Administrator to administer and manage the prize draw.

· By the Promoter for customer research purposes.

· You will not be contacted for marketing purposes as a result of participating in the survey.

18. Once an entrant has been opted in for market research purposes, they can opt out of being contacted at any time by emailing HYS@onestop.co.uk with the subject line ‘OPT OUT’, from the email address associated with their survey response

19. Any personal data submitted by the entrant to the promotor will be treated in accordance with the promotor’s privacy policy, which is accessible here: https://www.onestop.co.uk/privacy-cookies/